SERVICE
Terms of Service
- Must pay 50% of the deposit when place orders, while for booklet (70%) pay the unpaid balance during collect (the company will not accept the promissory note).
- Our company need two to three working days to confirm the payment on online interbank fund transfer.
- (Example: Maybank account transfer to our Public Bank account)
- For customers who use ATM cash deposit, transfer, or cheque deposit after bank operation hours, our company will need 1 day to confirm the payment.
- Customers who made the payment please fax the payment slip to our account department within the office hours, Monday to Friday 8.30 am to 5.30pm, Saturday 8.30 am to 1.00 pm at 014-3220573. Please write down the job order number and contact number, so that our company can process your order as soon as possible. If fax to account department after the office hour, our company will confirm your payment and process your order on the next working day.
- Customers who made order and didn’t collect the goods within 30 days, our company will not keep the goods, while the deposits and payments will not be refund and will dispose the related goods.
- Customers are advised to check the goods quantity and quality immediately after collect the goods, if there is an error, please visit our company within seven days or call 014-3220573 to contact our staff, after the within period our company will not be accepted.
- If customers need to claim any order, our company will only accept reprints and refund related payment, our company will not be responsible for any customer loss.
Note: Terms change without prior notice.
